My problem with this museum isn't about the the facilities , activities or anything like that, it's about what happen when I inquired about birthday parties. When were there, there were a few parties starting. I thought what a great idea. Cormac 's b-day is in December, and for years to come I'm going to have to come up with some location b-days. Our house is just too small for all his little friends already.
So of course my first question was about the food. I started by saying my son has food allergies so we would like to bring our own food. I also stated there will more than just him that has food allergies. She said we can accommodate you no problem. You can bring him (just him), his own food and the rest of the party has to eat what they supply. I said no it's his b-day party. I'm not going to make him something different than everyone else. This is not school, it's HIS party and he will not be left out. She said no you can't bring food for everyone. What the hell. I can't have a party for my own kid that has all safe food! She didn't even give me a reason why. Tell me why and maybe I'd understand.
I said what about a cake. He can't have yours and she said oh desserts are OK. So at least part of the party can be safe. So I asked what foods they serve and she said pizza. OK usually a safe food. I asked where do you get it from so I can talk to them and make sure it's safe? She wouldn't tell me. She said the pizza is peanut free, they use vegetable oil. Um really? In my quest to find safe places to eat for Cormac, vegetable oil has never been a answer in any pizza place so far. It's always olive oil. So that makes me question her info. It could be true but it's weird to me. I said what about tree nuts? Her response was, I'm sure it's tree nut free too. I can ask if you want.
No I don't want you to ask, I want to ask myself! I don't know you, and frankly your lack of understanding and unwillingness to talk about it doesn't make me trust you. No I didn't say that, but wish I did. Seriously why can't I talk to the place? You are charging $299.00 for a party. You can at least let me find out if the food is safe. I don't care how much you are overcharging me as long as I am 100% sure my son and his other allergic buddies are safe.
Anytime we go to a party at a kids place, we call and ask about the food. Not once have they denied me the information of where it comes from. Every place we have called have been super helpful and informative. Why wouldn't they be? Having an ambulance come to your place of business can't be a good thing.
So looks like a party here is out of the question, but for something to do we will probably go back. Like I said the museum itself is great and the staff (besides the party planner), were nice. Too bad though. It looked like the kids at the parties were having a great time.